Política de Privacidad

1. El alcance

1.1 This policy describes the types of Personal Data the Company collects about individuals and how it processes that data, shares it with third parties, secures its processes, and more.

1.2 Esta Política se aplica a la información relativa a una persona física identificada o identificable. Se considera identificable a toda persona física que pueda determinarse de forma directa, o mediante la combinación con información adicional que poseamos o a la que podamos acceder.

1.3 La Política define el «tratamiento» como toda operación que implique el uso o la recopilación de Datos Personales, incluyendo su gestión, estructuración y almacenamiento.

1.4 Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from any person under 18, nor do we knowingly permit such persons to use our services. If we become aware of any information collected from a minor, we will delete it as soon as possible.

2. Qué datos personales tenemos sobre usted

2.1 When you access the service and channels or visit our website, we collect Personal Data. In certain cases, we may request your Personal Data directly from you.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information through our external partners.

3. No es necesario revelar información personal

3.1 You are under no obligation to provide us with any Personal Data. However, in certain circumstances, this may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Datos personales que recibimos de usted: cualquier dato personal que nos facilite de forma voluntaria al conectarse con la plataforma de trading en línea de un tercero a través de Nosotros.

4.4 Personal information you specifically provide to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Para más información sobre el tratamiento necesario para proteger los intereses legítimos, contáctenos por correo electrónico.

5.4 The reasons and legal grounds on which we may use the information you provide are set out below:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, for purposes including IP address information and the analysis of user experience.

6.2 You may also ask us to share specific Personal Data relating to you with third-party trading platforms. In such cases, we will provide those third-party platforms with the Personal Data you supply to us. The use of your Personal Data is subject to their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This gives the Company the resources to improve and refine the products and services it offers to its clients.

6.4 The Company may disclose Personal Data to regulatory, local, or other official authorities where necessary to protect the rights or assets of third parties.

6.5 We may also share your Personal Data with prospective investors, buyers, or lenders of the Company or any other company within the group in connection with such a transaction (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

7. Cookies y servicios de terceros

7.1 We may use third-party services, such as those that display advertisements on our website or analytics providers. These companies may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are stored temporarily on your device and remain only until you close your browser. Others are persistent cookies, which stay on your device for a period of time after you close your browser. Persistent cookies help the Website recognize you as a returning user and allow users to return to the site.

7.5 However, please note that if this happens, some or all of the functions and features of the Website may not work as you expect.

Online Tracking Notice: This service does not currently respond to Do Not Track signals.

8. Conservación de los datos personales

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing the Personal Data, as described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you accept, we will continue sharing your data for a further 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is still necessary.

9. Transferencias internacionales

9.1 Your personal data may be transferred to other countries, including to a third country or to international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.

9.3 The Company can provide information on the security measures applied to protect your Personal Data transferred to third countries or international organisations. Email us at: support@franca-valdorio.com

10. Seguridad de los datos personales

10.1 We have implemented appropriate technical and organizational measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will remain error-free. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 Legal or other obligations beyond our control may require us to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the level of security those third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data that you transmit to us online.

11. Hipervínculos a sitios web de terceros

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these websites or applications. This Policy does not apply to actions carried out through such sites or applications.

11.2 When you access any third-party website or application, we recommend reviewing its privacy policy before deciding to access or use it. We also advise caution before providing any Personal Data.

12. Modificaciones de esta Política

12.1 We may update this Policy at any time. If we make changes, we will notify you by publishing the updated version on our website.

12.2 Asimismo, cuando realicemos cambios significativos en esta Política, procuraremos informarle por los medios que consideremos adecuados y publicaremos un aviso en nuestro sitio web.

12.3 Unless expressly stated otherwise, any changes take effect upon publication of the revised Policy.

13. Tus derechos

13.1 You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the Personal Data you provide. To exercise your rights, send an email to the address below.

13.3 Right of access The Company may verify the accuracy of the Personal Data it processes about you. Where such data exists, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If requested, the data will be made available electronically. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would prejudice the rights and freedoms of another person or your own rights, the Company may decline the request or limit its ability to fulfil it.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request the rectification of incomplete Personal Data concerning you, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation that requires processing under European Union law or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restricciones del tratamiento Si tiene dudas sobre la exactitud de sus Datos Personales, puede solicitar a la Compañía que limite su tratamiento. Una vez restringidos, los Datos Personales solo podrán conservarse si usted da su consentimiento, para crear, ejercer o defender derechos legales, para proteger los derechos de otra persona física, o cuando exista una razón de interés público significativo dentro de la Unión Europea o de un Estado miembro.

13.7 Right to data portability Where processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. The exercise of your right to data portability does not affect the rights available to you under the right to erasure. The right to data portability does not adversely affect the rights and freedoms of third parties.

13.8 Right to object You have the right to object at any time to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based on those legitimate interests. Where we can demonstrate compelling legitimate grounds for processing the Personal Data, we may continue to do so unless you can show that your rights, freedoms or interests, or the exercise, establishment or defence of legal claims, prevail over them. In relation to direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may withdraw your consent to the processing of your Personal Data at any time. This does not affect the lawfulness of any processing carried out under your consent before its withdrawal. You have the right to lodge a complaint with your supervisory authority. You may file a complaint with a supervisory authority established by a Member State to protect the fundamental rights of natural persons in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding the Personal Data concerning you, as set out in this section 13.

13.10 Le facilitaremos la información solicitada conforme a los derechos que le asisten en la sección 13 de este acuerdo en el plazo de un mes desde la recepción de su solicitud. Este plazo podrá prorrogarse hasta dos meses cuando resulte necesario, atendiendo a la naturaleza de la solicitud y al número de solicitudes recibidas. Dentro del mes siguiente a la recepción de su solicitud, le notificaremos cualquier prórroga, así como los motivos que la justifican.

13.11 Provided that it does not conflict with the provisions of Article 13 of the law, any information you request when exercising your rights under Article 13 will be provided free of charge. Where a request is unfounded or excessive, in particular if it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask the requester to provide reasonable means of identification.